F.A.Q

FAQ

My Account

What does “my account” means? How can I modify my selective information?


Modifying your Apka Online Book Store account is quiet simple. You can see your orders at whatever time via “my account”.

My account let you totally check on you transactions on Apka Online Book Store


·         Handle/modify your personalized information such as address, contact information, e-mail ids.


·         Modify your password.


·         Tag your order status at any time


 


How can I confirm if my order has been affirmed?


As soon as your order has been entered into logs and payment has been authorized, the vendors will affirm the order receipt and they will begin working on it.


You will get an email confirming your order details as soon as vendor gets the information and he also affirms about the same. In that following email you will given a singular Order ID   the list of the item(s) ordered and by what the time period you can expect your order to be delivered


You will be beforehand informed about the shipment of your order. Shipment details will be given with your unique Order ID and tracking digits


How can I purchase an item which is currently ‘out of stock’?


Regrettably, the items that are currently out of stock will not be available for sell. Kindly utilize “notify me” button/feature, which will help you to be notified as soon as the item is available with vendors on Apka Online Book Store.


Purchasing


Why do I can understand the different price rates offered on the same item?


On Apka Online Book Store, you might find different editions and varieties of the item. As in case of books, you might see some editions as collectors ere prints, while others may be just the hardcover and other paperbacks. You can get further details about this on the item page.


Some editions are again published/re-printed in India, while some of them are brought by importing. All the other provided editions and different price tags for the same product are given on their respective pages under the feature of “the other editions”.


I can check unlike costs for the same item. Why?


An item might be available at contrasting costs. This difference could be because of the different vendors providing the same item at their suitable prices. At Apka Online Book Store, different vendors can offer their suiting prices and can fulfill their order differently.


Do I need to have an account on Apka Online Book Store for shopping?


Yep, it is suggested to have your own account on the website. You should form your account and by thence you can savor a individualized shopping feel, also including suggestions, fast checkout procedure and a personal wishlist. You will also be able to rate and review the items and the vendors according to your choice.


What should I know prior asking for a gift wrapped order?


·         The charge for gift wrapping is separately charged as per ?30 per order.


·         You can only get your gift wrapped when it is sold by Apka Online Book Store.


·         Gift wrapping can only be done for the products available on Apka Online Book Store’s cart.


·         Gift wrapping is not available on Cash-on-delivery items.


·         Larger size items can’t be gift wrapped.


·     Invoice bill will not contain information if the order only carries books. For other items that are requested to be gift wrapped, Apka Online Book Store will attach a detailed invoice bill containing logical, legit and tax/duty understandings.

 

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